I've been on hold for over 30 minutes and I have yet to speak with a human being. What's the deal? If something goes sideways, how am I supposed to get in touch with someone? Clearly, no one is working in customer service.

They are experiencing higher than average call volume right now. Stay on the line and the next available representative will be with you shorty.

[quote=HockeyDad]They are experiencing higher than average call volume right now. Stay on the line and the next available representative will be with you shorty. [/quote]

Hahahahahahahahaha!

Well played!

Sorry OP but the folks in CS are dog people.

OK, took a while but a very nice lady assisted me. And all is well now. The only remaining issue is that hold music is stuck in my head now.

🇨🇮 [quote=ZRX1200]Sorry OP but the folks in CS are dog people.[/quote]

LOL!

heard that CS went downhill when CelticBomber (RIP) left/got fired/expired

I think I may have missed the mark worrying about rfenster…..

Rfenster came back, stePHan gave us 2-3 “posts” then ghost time.

Maybe Robert ate his brains.

he must still be starvin...

LMMFPWAO 🤣

[quote=Mcat]OK, took a while but a very nice lady assisted me. And all is well now. The only remaining issue is that hold music is stuck in my head now. [/quote]

Was it the Barry Manilow greatest hits one?

Call frankj1

He'll

Sic

Drafterx

Onto

The

Problemo...

U might end up with the fishes though..

I’ve sent three emails and have yet to get a response.

[quote=pmikec]I’ve sent three emails and have yet to get a response. [/quote]

They are experiencing higher than average email volume right now. Try calling, stay on the line and the next available representative will be with you shorty.

[quote=pmikec]I’ve sent three emails and have yet to get a response. [/quote]

Your level of dedication and commitment is impressive.

Call then and wait 30 minutes on hold. They will answer, and they will solve the problem.

They are usually too busy to answer or even read emails unless they are from Victor who usually sends them decadent cupcakes whenever he places an order.