Tact
  • Tact
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Monday, May 20, 2013 6:23:30 PM
Anyone else beside me having issues?

My last two auctions I won there were delayed shipping problems. Ended up having the shipping cost refunded. My last auction I won two units on a ten cigar auction, which meant that I won a total of twenty cigars. When the order arrived today there were only ten cigars inside, meaning I was shorted ten cigars.

Of course by the time the UPS driver delivered my package the customer service offices were closed. I was planning on taking all twenty cigars out of town with me in a couple of days, now I'm screwed. Hopefully when I finally talk to someone they will make some sort of adjustment or ship my other ten cigs overnight. These shipping issues are really pissing me off and I'm seriously considering not buying any more from CBID.🤬

Am I the only one???

wheelrite
Monday, May 20, 2013 6:27:01 PM

Anyone else beside me having issues?

My last two auctions I won there were delayed shipping problems. Ended up having the shipping cost refunded. My last auction I won two units on a ten cigar auction, which meant that I won a total of twenty cigars. When the order arrived today there were only ten cigars inside, meaning I was shorted ten cigars.

Of course by the time the UPS driver delivered my package the customer service offices were closed. I was planning on taking all twenty cigars out of town with me in a couple of days, now I'm screwed. Hopefully when I finally talk to someone they will make some sort of adjustment or ship my other ten cigs overnight. These shipping issues are really pissing me off and I'm seriously considering not buying any more from CBID.🤬

Am I the only one???

Tact wrote:

you are the only one...

Tact
  • Tact
  • Rookie Topic Starter
Monday, May 20, 2013 6:31:27 PM

you are the only one...

wheelrite wrote:

Figures....

Jefferson
Monday, May 20, 2013 6:33:06 PM
Mine to date have all been slow as H. What should have shipped last Thursday still doesn't have a tracking number. 🤦
Tact
  • Tact
  • Rookie Topic Starter
Monday, May 20, 2013 6:35:18 PM

Mine to date have all been slow as H. What should have shipped last Thursday still doesn't have a tracking number. 🤦

Jefferson wrote:

That was the problem with my last two orders. The customer rep stated that they just hired new employees for their warehouse as they were running behind filling new orders.

TimFusco
Monday, May 20, 2013 6:38:38 PM
Mine are running the same way, but if I needed it ASAP, I would not shop for it on-line. Patience is rewarded.
Whistlebritches
Monday, May 20, 2013 6:40:25 PM
My last couple orders.....payed for on Thursday but didn't ship til Monday.Was told by customer service that nothing had changed it was just a coincidence that this late shipping occurred twice in a row.

BULLSCHIT FLAG at FULL MAST

Ron

bassman45
Monday, May 20, 2013 6:42:43 PM

My last couple orders.....payed for on Thursday but didn't ship til Monday.Was told by customer service that nothing had changed it was just a coincidence that this late shipping occurred twice in a row.

BULLSCHIT FLAG at FULL MAST

Ron

Whistlebritches wrote:

👍

Jefferson
Monday, May 20, 2013 6:45:04 PM

My last couple orders.....payed for on Thursday but didn't ship til Monday.Was told by customer service that nothing had changed it was just a coincidence that this late shipping occurred twice in a row.

BULLSCHIT FLAG at FULL MAST

Ron

Whistlebritches wrote:

Ayup. 😣

rumraider
Monday, May 20, 2013 6:49:28 PM
Sent them an email a few hours ago asking what was going on. They hide a good bit of profit in their shipping rates, I feel like they should ship on time (Thurs for weekly shipping) and not several days later.
JB113
Monday, May 20, 2013 6:50:02 PM
My last auction closed Thursday, still not shipped.... Been somewhat of a trend lately....
Tact
  • Tact
  • Rookie Topic Starter
Monday, May 20, 2013 6:50:04 PM

Mine are running the same way, but if I needed it ASAP, I would not shop for it on-line. Patience is rewarded.

TimFusco wrote:

When I won the auction it was eight days ago. The shipment arrived time wise as expected, but this time I got half my order. Now I need my other half ASAP.

Palama
Monday, May 20, 2013 7:05:11 PM

My last auction closed Thursday, still not shipped.... Been somewhat of a trend lately....

JB113 wrote:

Same here. But since I'm in my "hoarding" stage, not that big of a deal as I'm just accumulating for aging purposes. However, when it happened the first time (...2 or 3 orders ago...), I thought it was just an anomoly but have since lowered my standards for CBid. 😛

wheelrite
Monday, May 20, 2013 7:10:02 PM
All you noobs need to realize,,,

cbid sux,,,

Tact
  • Tact
  • Rookie Topic Starter
Monday, May 20, 2013 7:13:09 PM

All you noobs need to realize,,,

cbid sux,,,

wheelrite wrote:

...And why do you say that?

dpnewell
Monday, May 20, 2013 7:31:54 PM
As you can see, Tact, you're not the only one. Two weeks ago, I was billed on Thursday, but didn't ship till the following Wednesday. They reimbursed shipping costs. Last week, billed on Thursday, and the tracking number still does not show up on UPS web site.

Have patience. They'll get it straightened out.

dpnewell
Monday, May 20, 2013 7:34:44 PM

...And why do you say that?

Tact wrote:

Because Wheel is an elitist pig who smokes nothing but CCs. All the cigars sold on Cbid (the stuff us pions smoke) are beneath him.

opelmanta1900
Monday, May 20, 2013 7:41:42 PM

My last couple orders.....payed for on Thursday but didn't ship til Monday.Was told by customer service that nothing had changed it was just a coincidence that this late shipping occurred twice in a row.

BULLSCHIT FLAG at FULL MAST

Ron

Whistlebritches wrote:

yup...

maybe if word gets around that you can get your shipping cost reimbursed on account of cbid continuously failing to fulfill their word on shipping they'll finally get their act together... highly unlikely though...

Rexinator989
Monday, May 20, 2013 7:41:56 PM
I as well am still waiting on my orders and tracking. Numerous merch orders were won on Wednesday night. I live in PA and in the past have received my orders on Friday afternoons but this weird and no information being sent to customers. Poor.

robertsccr5
Monday, May 20, 2013 7:46:41 PM
I've def had this happen numerous times. To me it's not really an issue because I've never needed them asap for a trip or anything. Additionally, I don't prefer to smoke anything ROTT. I like to let them rest for at minimum a few weeks.