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k roc
Enthusiast Topic Starter

9 years ago

Just wanted to report that I won an auction last night. Got an order confirmation about 6 hours later and a shipping confirmation about 5 hours after that.

I still haven't heard from the auctions I won on the 16th but that's another story.

Hopefully, they're back on track for good!

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k roc
Enthusiast Topic Starter

9 years ago

Just got notification that my order from the 16th shipped today too. God bless

I never lost hope. 🙂

24132413
Aficionado

9 years ago

S&H may be caught up, but Cigar Bid is FAR from being back to normal. Still ONLY offer a few dozen NEW 5-Packs a day being posted! Used to be OVER 100 every day except Saturdays, which no new 5-Pack, Box, or Singles auctions start.

I mean 22 5-Packs is SO PITIFUL! Should be about 120
http://www.cigarbid.com/Category/5-Packs/StartingToday

and only 168 Quickes as opposed to over 300 EVERY DAY! before their DOWNGRADE!
http://www.cigarbid.com/Category/Quick-ies/

and only 177 Singles available. Before their Downgrade they always had over 400 up for bid
http://www.cigarbid.com/Category/Singles/

and even boxes are down by 30 for 40 per day. NEVER posted less then 110 per day prior to the downgrade.
http://www.cigarbid.com/Category/Boxes/

who gives a **** about shipping when their ain't nothing worth bidding on at a decent price.

jjanecka
Herf-A-Holic

9 years ago

I64i4o16777990453627i48399929776t2y6626672 is right, they need more items.

KingoftheCove
Herf-A-Holic

9 years ago

I64i4o16777990453627i48399929776t2y6626672 is right, they need more items.

jjanecka wrote:

Did Cameroon name this person yet?

How about "Numbers"?

opelmanta1900
Herf-A-Holic

9 years ago

He should name him "letters"... just to mess with his mind...

tonygraz
Herf-A-Holic

9 years ago

We should just call him # 2.

DrafterX
Herf-A-Holic

9 years ago

24132413 wrote:

Are you stocking your shelves at a B&M or somethin..?? 😕

gummy jones
Herf-A-Holic

9 years ago

We should just call him # 2.

tonygraz wrote:

Are you stocking your shelves at a B&M or somethin..?? 😕

DrafterX wrote:

the question at hand is who does #2 work for

99cobra2881
Herf-A-Holic

9 years ago

#10

I've put off buying Cubans seems I always would toss out a few bids here and I'd win some cigars. Now I don't know when I'll bid again.

Las Calaveras '17 is starting to get some teasers online. Supposedly a combo of '14 and '16. So that's a box buy there and after that maybe a box of Cubans.

Basically I'm saying without a good selection, low winning bids, and fast shipping I have no desire to bid on anything here anytime soon.

Edited by user 9 years ago | Reason: Not specified

Stinkdyr
Herf-A-Holic

9 years ago

#11

99cobra2881 wrote:

This is a chat site, not a cigar shopping site.

🇨🇮

99cobra2881
Herf-A-Holic

9 years ago

#12

Lol so true haha

k roc
Enthusiast Topic Starter

9 years ago

#13

Well as far as service and order times hopefully they are back on track. Maybe they weren't stocking as much on the site until it was fixed. I did notice the 5 packs auctions were way down in volume earlier this week. On a good note, if all of the disappointed shoppers did really leave maybe it will be easier for us to find better deals 🙂

octavup
Enthusiast

9 years ago

#14

24132413 wrote:

Not only is availability down, but prices are up. Kind of like when the refineries "go down for maintenance". Reduced available inventory and higher prices. Sound familiar?

There is one advantage to Cbid's reduced available inventory. I can get to the other sites sooner.

Edited by user 9 years ago | Reason: additional comment

tonygraz
Herf-A-Holic

9 years ago

#15

A noop thinks things are back to normal - probably bid on those Raji's Ultimate Demise cigars.

95BSharpshooter
Enthusiast

9 years ago

#16

k roc wrote:

Take a gander at the Cigar Brands page and notice how thin it is compared with the past.

Likewise, scan through their sister site and notice the number of OUT OF STOCK items.😨

SRH1
Herf-A-Holic

9 years ago

#17

Watched a video on FB where the President of CI apologized and explained the reason for their current issues. I felt his pain.

The problem, he said, is due to implementation of new software systems including new MRP software. I worked for a very large defense contractor that had similar issues when we went 'live' with the new system. Users spent hundreds of hours training and some of the brightest people I've ever known were reassigned from their regular duties to learn the system and plan the implementation. Needless to say, there were MAJOR hiccups that quite literally brought the company to it's knees for over 6 months. We lost track of inventory during the migration of data from the 'old' system and had a $12 million inventory discrepancy. All salaried folks were hands on deck to conduct a physical inventory count every weekend for over three months. That only made things worse due to sloppy counts of high dollar items in packages. (Some counted packaged items as one when there were actually 100 or more in each package....) It was a terrible mess that took well over a year to resolve. The only products we shipped for the first 6 months were for government 'rated' projects which were handled outside the system. I don't know how much it cost the company but I'm certain it was WELL into 7 and perhaps 8 figures.

With that said, the software implementation is a very reasonable explanation for the issues. I'm confident CI will get back on track....their future depends on it. Listening to the video brought back some very bad memories.

Give CI a bit of time to get on track and for the users of the software to learn how to drive the system. If my experience is any indication, customer service will be better than ever once the issues are behind them.

I wish them well.