Has anyone spoken to or does anyone know how I can get through to customer service? 2 days in a row I've waited a full two hours on the 800 # but never got through. I also left an email last Friday and haven't received a response. I don't know what else to do but to ask here. Thanks for any help you can offer!

Privateer33 wrote:

no you shouldn't and you won't be.

You didn't pay for guaranteed date shipping- thats usually a pretty hefty price tag on those services and cbid doesn't offer it. Or at least never did when I shopped here.

You received your order.

Ups did their job, cbid did their job

danmdevries wrote:

Wait, you got your cigars and you are still complaining?

Holy crap...

Stogie1020 wrote:

No this had NOTHING to do with the POST OFFICE. Per the tracking information my package went from Pennsylvania to Jacksonville (en route to Tampa) then 3.5 days later turned up in Lenexa, KANSAS! It then made its way back to Jacksonville and finaly to me in Tampa! The result being it was 5 days later than it should have been. UPS straight up made a mistake and I feel I should be refunded what I paid for shipping.

Privateer33 wrote:

Effing snowflakes...

Stogie1020 wrote: