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ThunderbirdDT
Rookie Topic Starter

9 years ago

Does anyone know why CigarBid is not responding to emails or answering the phone (or is anyone else experiencing this)?

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gummy jones
Herf-A-Holic

9 years ago

first ive heard of it

Stinkdyr
Herf-A-Holic

9 years ago

Yeh, dunno. Must be your phone.
Take it apart and look for burnt circuits.
Report back here.

:-k

ThunderbirdDT
Rookie Topic Starter

9 years ago

I have sent 2 emails in the last 5 days with no response and been on hold for over 30 minutes listening to music and being told every 30 seconds "that my call is VERY important to them."

burnem2
Aficionado

9 years ago

I heard that they don't like you.

MACS
Herf-A-Holic

9 years ago

Awww T-bird. Here's to you, man. Fire it up! Fire it up! Fire it up!

itsawaldo
Herf-A-Holic

9 years ago

I heard that they don't like you.

burnem2 wrote:

Wish I had taken the hint years ago, instead I pushed it, came right out and asked them.
Turns out sometimes you don't want to know the answer.....

DMGray
Rookie

9 years ago

I have been a customer for over 10 years. They have had some sort of problems since January with the website, email, and shipping on any regular basis. I have called, waited on hold for up to 2 hours to be told its a new system and they have had issues. 2 months and going of "issues". I used to win an auction and it would ship out the next day, like clockwork.
Now? I'm lucky it seems if they ship within 2 weeks of winning the auctions.

I hope they get this resolved soon, my shop down the street keeps seeing more and more of me due to the issues this company is having.

Mr. Jones
Herf-A-Holic

9 years ago

^^^ YOUR SHPO MUST PROTECT YOU?

Jcdawg23
Enthusiast

9 years ago

#10

It surprises me how many people have had an account for 10 years or more, but somehow never found their way to the forums...

DMGray
Rookie

9 years ago

#11

Never had a problem to talk about with the company. Just thought I'd check to see if anyone else was having issues as well.

MACS
Herf-A-Holic

9 years ago

#12

It surprises me how many people have had an account for 10 years or more, but somehow never found their way to the forums...

Jcdawg23 wrote:

It surprises me how a join date of January 2013 could be 10 years already... 4 years later.

Kinda hard to win auctions if you ain't signed up yet... unless you have multiple accounts under different e-mails.

SteveS
Herf-A-Holic

9 years ago

#13

Does anyone know why CigarBid is not responding to emails or answering the phone (or is anyone else experiencing this)?

ThunderbirdDT wrote:

Really? ... they've answered me ... more than once

Jcdawg23
Enthusiast

9 years ago

#14

MACS wrote:

Ah, good point. Didn't even look at that. Still surprises me someone has been on this site for so many years and never
found his way to the forums.

Jcdawg23
Enthusiast

9 years ago

#15

Really? ... they've answered me ... more than once

SteveS wrote:

Same here. I've talked on the phone with Shana twice, and had conversations through email. I had to wait on hold for a little bit, but that's to be expected when everyone and their brother is trying to call at the same time

Edited by user 9 years ago | Reason: Not specified

Hank_The_Tank
Herf-A-Holic

9 years ago

#16

OuTrAgE

Stinkdyr
Herf-A-Holic

9 years ago

#17

^^^ YOUR SHPO MUST PROTECT YOU?

Mr. Jones wrote:

Dang it Jonesy! You were quick on the draw with that one!

=d>

ThunderbirdDT
Rookie Topic Starter

9 years ago

#18

Jcdawg23 wrote:

Thank you for the helpful response. Maybe it is the area I am in or something odd with my email. I will keep trying.

teedubbya
Herf-A-Holic

9 years ago

#19

I did a quick search in here, which should be the normal thing to do before posting a first post, but I couldn't find anything. It looks like there are no issues and it is business as usual.

Speyside
Herf-A-Holic

9 years ago

#20

Good luck!

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