I've sorta stayed out of this whole debacle but gonna wade in here. The OP is a US Serviceman stationed in S Korea. He has had his credit card charged for an order he's never received. I, personally, am NOT ok with that. A lot of the regular members here have, for months now, had fun at the expense of people that are being ripped off AND defended our beloved Cbid and the ladies of customer service. Yeah..they do a great job but they are clearly not capable of keeping up and CBID seems to be failing. Based on what I see here, people ARE being ripped off. For whatever reason, CBID is taking money and not shipping merchandise. That, my friends, is fraud. Or complete and utter incompetence. But, I choose to call it fraud because they seem to have no problem taking the money. I actually don't care one way or another because I haven't ordered from here for years. I'm just here because you clowns amuse me. What I DO know is that one of these days, CBID is going to piss off the wrong person who is going to call the police or file suit. Whatever......I guess it will be funny when it happens but a lot of good people will be out of a job.


Prolly been great knowing you . I'm on Facebook

JadeRose wrote:

hope you don't get vaporized, been reading your column for years.

frankj1 wrote:

I've sorta stayed out of this whole debacle but gonna wade in here. The OP is a US Serviceman stationed in S Korea. He has had his credit card charged for an order he's never received. I, personally, am NOT ok with that. A lot of the regular members here have, for months now, had fun at the expense of people that are being ripped off AND defended our beloved Cbid and the ladies of customer service. Yeah..they do a great job but they are clearly not capable of keeping up and CBID seems to be failing. Based on what I see here, people ARE being ripped off. For whatever reason, CBID is taking money and not shipping merchandise. That, my friends, is fraud. Or complete and utter incompetence. But, I choose to call it fraud because they seem to have no problem taking the money. I actually don't care one way or another because I haven't ordered from here for years. I'm just here because you clowns amuse me. What I DO know is that one of these days, CBID is going to piss off the wrong person who is going to call the police or file suit. Whatever......I guess it will be funny when it happens but a lot of good people will be out of a job.


Prolly been great knowing you . I'm on Facebook

JadeRose wrote:

Aren't you under Z's cone of protection?
That said, speaking for myself, and MOST of the other clowns here, we are defending the CS ladies, because they need to be defended! Not at all defending the management clowns who did almost everything wrong.

They (CS) are getting crapped on by their superiors, and by irate customers. Customers have a right to be angry, and should, at this point, take whatever action they feel us necessary to resolve their individual situations.
We are at 2+ months now.
I thought things were getting better.....................maybe not.
But when I read the annual report, that's when I realized just how fubar things really are, and that they had absolutely no contingencies in place................pathetic.
It wouldnt surprise me if a class action suit gets filed soon.

KingoftheCove wrote:

and no...no cone of protection for Jade. Z promised after what I did for him but he lied. Dammit...he lied.

JadeRose wrote:

:-k
You must have made some comment about his car...........ya know.........in passing.....in jest.......
Evidently Z didn't think it was funny...

KingoftheCove wrote:

I have had very good luck in the past, however my last 4 orders have all had issues.. three shipped late. The third order not only shipped late they charged my account twice and I still have not got refund or response from 9 emails. That order was missing all the cigars and one ashtray when it arrived. The last order came and had completely wrong brand of cigars in it. I for one am done for the time being until they figure life out here at CBID. I will do buisness with Xxxxxxxxx. they have never let me down.

saltydog74 wrote:

I have had very good luck in the past,

saltydog74 wrote: