SmoknZ
9 years ago
No response from CS. No RGA. No return. No Undercrown Corona Dobles.
gummy jones
9 years ago
but you said they arent correct and you are challenging the charges
seems the honest thing to do would be to ask for a return shipping label and cancel the charges
but hey, "free" cigars right?
SmoknZ
9 years ago
Gummy, CS hasn't replied and after reading some posts here.....may not.
gummy jones
9 years ago

Gummy, CS hasn't replied and after reading some posts here.....may not.

SmoknZ wrote:




do this:

Inbox me your info please, include order number if you have one.

ShanaC@CigarBid wrote:



and hold tight
im sure things will be fine

they have promptly sent me a return shipping label in the past and im sure they will for you too just keep the packaging and box unopened the best you can as returns on open products are a touchy thing (as they cannot be sure how the cigars were or werent cared for)
opelmanta1900
9 years ago

I'm sorry to hear this.

ShanaC@CigarBid wrote:


Steve is probably just bent cuz he doesn't get free cigars from gullible noobs anymore... you and damarie have always done a fine job... and navigating through this fiasco will be a great story to have for future job interviews...

Speaking of which, you should be demanding raises every hour on the hour until this crisis is over... if there are only 2 of you, team up and
threaten a customer service strike until all demands are met...
victor809
9 years ago
Damn libtards always trying to organize the workers... don't listen to him shana... I'm sure you're workload is perfectly acceptable according to the corporate analysis. Maybe they'll send you some cupcakes to help.
qmech
9 years ago
Shana you be da best!!
Q
opelmanta1900
9 years ago
How does that place ship their cupcakes without them getting trashed in transit?
tonygraz
9 years ago
They mark the packages "Fresh Manure - Handle with Care. Do not eat- can be fatal.
victor809
9 years ago
Dry ice and plastic covers with cardboard sticks protecting the top.

....And manure... lots of manure...
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