dstieger wrote:Arby's had a fish sandwich that was quite good back in winter if 16/17. When it returned last fall, it was different fish and pretty awful. Don't think I've been back since....I felt really let down..lol
The last manufacturer i was with worked with arby's on pastrami? - corned beef? - i don't remember, but we were a 50 employee business - medium sized at best... we were never going to be able to supply all arby's restaurants, so it seemed funny to me from the get go...
The formulation got worked out, the product was released in a test batch in Florida and California, did fantastic... So arby's sent a contract over...
Basically, they wanted us to give them the formulation we'd developed, free of charge, and a promise to never use the formulation ourselves or sell it to anyone else... they were going to take that formulation and give it to one of the big deli meat processors who could meet their demand but wouldn't provide the same attention to quality that smaller processors can provide...
So, you likely experienced a test launch of the product where arby's really wasn't worried as much about profit as they were impression... when the sandwich got the green light, profit became an issue and the formulation/manufacturing process had to be tweaked...
It's a really silly way of doing things but they have a head chef who runs that stuff and he's not from the manufacturing world, so that's what you get...