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Last post 22 months ago by DrafterX. 502 replies replies.
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500 (thousand) customer service complaints...
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BuckyB93 Offline
#1 Posted: Tue, Aug 2 2022, 11:41 AM EST
Joined: 07-16-2004
Posts: 14,202
... and counting
MACS Offline
#2 Posted: Tue, Aug 2 2022, 11:43 AM EST
Joined: 02-26-2004
Posts: 79,791
HA!

I like it... well done, sir.
DrafterX Offline
#3 Posted: Tue, Aug 2 2022, 11:43 AM EST
Joined: 10-18-2005
Posts: 98,555
You realize this is an invitation for complaints on this thread... Mellow
Palama Offline
#4 Posted: Tue, Aug 2 2022, 11:44 AM EST
Joined: 02-05-2013
Posts: 23,703
DrafterX wrote:
You realize this is an invitation for complaints on this thread... Mellow


d'oh!

Nonetheless, congrats Teddy!
Ram27 Offline
#5 Posted: Tue, Aug 2 2022, 11:45 AM EST
Joined: 04-30-2005
Posts: 49,032
Bucky for the win ram27bat
Congrats.....Applause
MACS Offline
#6 Posted: Tue, Aug 2 2022, 11:48 AM EST
Joined: 02-26-2004
Posts: 79,791
DrafterX wrote:
You realize this is an invitation for complaints on this thread... Mellow


All the more fun. Beer
Stogie1020 Offline
#7 Posted: Tue, Aug 2 2022, 12:12 PM EST
Joined: 12-19-2019
Posts: 5,344
Congrats Bucky... Well done!

When I first joined up here, there was a user USNGunner who was active. I enjoyed his take on things, but I think he split. I was just reading a review on Katman's site from January and I am pretty sure he posted in the comments.

https://kohnhed.com/2022/01/26/kristoff-pistoff-cigar-reviews-by-the-katman/
Palama Offline
#8 Posted: Tue, Aug 2 2022, 12:16 PM EST
Joined: 02-05-2013
Posts: 23,703
Stogie1020 wrote:
Congrats Bucky... Well done!

When I first joined up here, there was a user USNGunner who was active. I enjoyed his take on things, but I think he split. I was just reading a review on Katman's site from January and I am pretty sure he posted in the comments.

https://kohnhed.com/2022/01/26/kristoff-pistoff-cigar-reviews-by-the-katman/


Yup, that’s “our” Vince.

I e-mail him every so often, he’s still good.
Stogie1020 Offline
#9 Posted: Tue, Aug 2 2022, 12:20 PM EST
Joined: 12-19-2019
Posts: 5,344
Glad to hear, thanks Palama.
clintCigar Offline
#10 Posted: Tue, Aug 2 2022, 1:55 PM EST
Joined: 05-14-2019
Posts: 4,682
I didn't get my order! HELP!!!
clintCigar Offline
#11 Posted: Tue, Aug 2 2022, 1:58 PM EST
Joined: 05-14-2019
Posts: 4,682
I need to update my credit card! HELP!!!
DrafterX Offline
#12 Posted: Tue, Aug 2 2022, 2:04 PM EST
Joined: 10-18-2005
Posts: 98,555
QUIET YOU..!! Mad
HockeyDad Offline
#13 Posted: Tue, Aug 2 2022, 2:27 PM EST
Joined: 09-20-2000
Posts: 46,135
I haven’t order yet. Help!
Gene363 Offline
#14 Posted: Tue, Aug 2 2022, 2:35 PM EST
Joined: 01-24-2003
Posts: 30,820
Mandatory, "Hey, is this the new 500?"
Gene363 Offline
#15 Posted: Tue, Aug 2 2022, 2:37 PM EST
Joined: 01-24-2003
Posts: 30,820
Congratulations! So Bucky is the new customer service manager. Applause Applause Applause
delta1 Offline
#16 Posted: Tue, Aug 2 2022, 3:15 PM EST
Joined: 11-23-2011
Posts: 28,794
I miss my noob, USNGunner/Vince...can somebody in CS conVINCE him to return?
Palama Offline
#17 Posted: Tue, Aug 2 2022, 3:53 PM EST
Joined: 02-05-2013
Posts: 23,703
delta1 wrote:
I miss my noob, USNGunner/Vince...can somebody in CS conVINCE him to return?


Hahaha! I saw what you did there! Laugh

I softly tried but didn’t seem like he was ready. He does seem happy with where he’s at and didn’t want to come back and get all riled up again. Iirc, he got all pizzed off because topics would get threadjacked and politicized beyond recognition.

Kinda like SmokeMonkey / Chris. He said he’s staying away because of the Politics forum and can’t come back ‘cause he knows something will just push him off of the cliff.
MACS Offline
#18 Posted: Tue, Aug 2 2022, 4:28 PM EST
Joined: 02-26-2004
Posts: 79,791
delta1 wrote:
I miss my noob, USNGunner/Vince...can somebody in CS conVINCE him to return?


He was a good dude. Wish he would have grown some thick skin and stuck around. Kind of a wuss for a Navy guy to let this place get to him.
Ram27 Offline
#19 Posted: Tue, Aug 2 2022, 4:45 PM EST
Joined: 04-30-2005
Posts: 49,032
NEIN TEEN Bucko.
Sunoverbeach Offline
#20 Posted: Tue, Aug 2 2022, 5:47 PM EST
Joined: 08-11-2017
Posts: 14,668
Is dis DA new 500?

Also, I thought about placing an order, then imagined it got backordered. Then I thought about staying on hold for 3.5mins before giving up, and I think youse guys might not be serious about this Celtic guy, 'cause I got some form letter. What's going on with this place? I've spent a bajillion dollars here and I expect better
8trackdisco Offline
#21 Posted: Tue, Aug 2 2022, 5:49 PM EST
Joined: 11-06-2004
Posts: 60,081
Category: Wow, Just Wow.

Was in a southbound vehicle facing south, at a red light. East/West traffic had green arrows.

As the female driver crossed in front of me I became aware of ability to multitask.

She was breast feeding. 🙁

Drafter:
Yes, I saw her boob.
No, I wouldn’t hit it.
Sunoverbeach Offline
#22 Posted: Tue, Aug 2 2022, 5:50 PM EST
Joined: 08-11-2017
Posts: 14,668
Well no, that would be mean. I'm told boob punches hurt
Billy72 Offline
#23 Posted: Tue, Aug 2 2022, 6:04 PM EST
Joined: 05-02-2022
Posts: 2
2 hours on the phone today,
Been calling for 7 days and still no answer
Paid for items that were not in my shipment
Burner02 Offline
#24 Posted: Tue, Aug 2 2022, 6:08 PM EST
Joined: 12-21-2010
Posts: 12,884
Where do I complain?

I will figure out something to complain about, I just need to know where?
Sunoverbeach Offline
#25 Posted: Tue, Aug 2 2022, 6:11 PM EST
Joined: 08-11-2017
Posts: 14,668
500 day 1 - 1 actual customer complaint so far
frankj1 Offline
#26 Posted: Tue, Aug 2 2022, 6:18 PM EST
Joined: 02-08-2007
Posts: 44,221
projects to 20 complaints when this is done
frankj1 Offline
#27 Posted: Tue, Aug 2 2022, 6:24 PM EST
Joined: 02-08-2007
Posts: 44,221
Palama wrote:
Hahaha! I saw what you did there! Laugh

I softly tried but didn’t seem like he was ready. He does seem happy with where he’s at and didn’t want to come back and get all riled up again. Iirc, he got all pizzed off because topics would get threadjacked and politicized beyond recognition.

Kinda like SmokeMonkey / Chris. He said he’s staying away because of the Politics forum and can’t come back ‘cause he knows something will just push him off of the cliff.

Chris might have dropped a post or two in the recent past.
Vince had a cool pizza oven, I think.

I think they may have left for similar yet politically opposite reasons.

I was actually on the phone with smoke a long time ago when something bad happened on my end and I never called him back. Was gonna tell him a suppository story for some reason...

Truthfully, I really liked and enjoyed both of them.
Mr. Jones Offline
#28 Posted: Tue, Aug 2 2022, 6:25 PM EST
Joined: 06-12-2005
Posts: 19,429
I got all my orders on TIME AND IN FULL !!!

HEP ME
HEP ME
HEP ME...


I'MMMMMM SPPPEEEECCCCIIIIAAALLLLLL!!!

I AM...
clintCigar Offline
#29 Posted: Tue, Aug 2 2022, 6:41 PM EST
Joined: 05-14-2019
Posts: 4,682
^yes you're for sure special
corey sellers Offline
#30 Posted: Tue, Aug 2 2022, 6:57 PM EST
Joined: 08-21-2011
Posts: 10,363
I think CelticBomber is MIA i text him he will not answer he must be really swamped.
Sunoverbeach Offline
#31 Posted: Tue, Aug 2 2022, 8:25 PM EST
Joined: 08-11-2017
Posts: 14,668
Well yeah. Have you seen all these new threads?
Sunoverbeach Offline
#32 Posted: Wed, Aug 3 2022, 5:24 AM EST
Joined: 08-11-2017
Posts: 14,668
Morning, humpers. Enjoy the shiny new day
MACS Offline
#33 Posted: Wed, Aug 3 2022, 5:57 AM EST
Joined: 02-26-2004
Posts: 79,791
Mornin' dudes.

Thunderstorm last night. Puppy dog was not happy and the wife actually called him onto the bed. Brick wall

He got down on his own and went back to his bed after an hour or so. Not a good precedent to be setting.
deadeyedick Offline
#34 Posted: Wed, Aug 3 2022, 6:32 AM EST
Joined: 03-13-2003
Posts: 17,100
Up and atom! It's a warmish 90 going to 105 so gotta get the 5 miler in and then the gym. Buncha honey do items after that.
Burner02 Offline
#35 Posted: Wed, Aug 3 2022, 6:37 AM EST
Joined: 12-21-2010
Posts: 12,884
MACS wrote:
Mornin' dudes.

Thunderstorm last night. Puppy dog was not happy and the wife actually called him onto the bed. Brick wall

He got down on his own and went back to his bed after an hour or so. Not a good precedent to be setting.



This: https://www.amazon.com/s?k=adaptil+calming+collar+for+dogs&crid=FLNLM1ELCFZN&sprefix=adaptil%2Caps%2C131&ref=nb_sb_ss_retrain-deeppltr_4_7

I use the Adaptil Calm dog collar a well as hemp calming tabs for one of our huskies. These are the only things that I have found to help.
Sunoverbeach Offline
#36 Posted: Wed, Aug 3 2022, 6:43 AM EST
Joined: 08-11-2017
Posts: 14,668
MACS wrote:
Mornin' dudes.

Thunderstorm last night. Puppy dog was not happy and the wife actually called him onto the bed. Brick wall

He got down on his own and went back to his bed after an hour or so. Not a good precedent to be setting.

Well yeah, but held for phone ransom by some crazy dude and then super loud thunder? Puppers deserves some cuddle therapy
Big G Muney Max Offline
#37 Posted: Wed, Aug 3 2022, 6:46 AM EST
Joined: 06-03-2020
Posts: 2
I've been waiting for over a week and nothing. Cigarbid is dead.
Big G Muney Max Offline
#38 Posted: Wed, Aug 3 2022, 6:46 AM EST
Joined: 06-03-2020
Posts: 2
I've been waiting for over a week and nothing. Cigarbid is dead.
Ram27 Offline
#39 Posted: Wed, Aug 3 2022, 7:13 AM EST
Joined: 04-30-2005
Posts: 49,032
# Thirty NEIN .................

Greeting peeps.
Ram27 Offline
#40 Posted: Wed, Aug 3 2022, 7:14 AM EST
Joined: 04-30-2005
Posts: 49,032
Big G Muney Max wrote:
I've been waiting for over a week and nothing. Cigarbid is dead.





d'oh! Brick wall Brick wall Brick wall Brick wall d'oh!
Gene363 Offline
#41 Posted: Wed, Aug 3 2022, 7:28 AM EST
Joined: 01-24-2003
Posts: 30,820
Good Wednesday Morning! It's 79° on the way to 95° today. Back to the range today before the PM clouds/rain rolls in.
corey sellers Offline
#42 Posted: Wed, Aug 3 2022, 7:38 AM EST
Joined: 08-21-2011
Posts: 10,363
Morning gents
DrMaddVibe Offline
#43 Posted: Wed, Aug 3 2022, 7:44 AM EST
Joined: 10-21-2000
Posts: 55,444
Big G Muney Max wrote:
I've been waiting for over a week and nothing. Cigarbid is dead.


https://youtu.be/0VkrUG3OrPc

Stop smoking crack Hunter.
8trackdisco Offline
#44 Posted: Wed, Aug 3 2022, 8:40 AM EST
Joined: 11-06-2004
Posts: 60,081
The evil plan is working out as planned.

Somebody with a lot of money and pull (his shpo protects him) incentivized the Service staff to only work ten hours a week. The plan is to get people away from bidding so the Palladium Group could reap masses of cheap deals while blood is on the floor.

Excellent (petting naked cat while naked). Exxxxxcellent.

Note to Self: Cat needs claws removed.
DrafterX Offline
#45 Posted: Wed, Aug 3 2022, 9:58 AM EST
Joined: 10-18-2005
Posts: 98,555
Back claws for sure... or so I've heard.. Mellow
Stogie1020 Offline
#46 Posted: Wed, Aug 3 2022, 12:08 PM EST
Joined: 12-19-2019
Posts: 5,344
Dropped the oldest off at kindergarten for her first day today. Bittersweet.
DrafterX Offline
#47 Posted: Wed, Aug 3 2022, 12:24 PM EST
Joined: 10-18-2005
Posts: 98,555
You plan to go back and get here later right..?? Huh
MACS Offline
#48 Posted: Wed, Aug 3 2022, 12:33 PM EST
Joined: 02-26-2004
Posts: 79,791
DrafterX wrote:
You plan to go back and get here later right..?? Huh


He better... be a felony to leave her there. Mellow
MACS Offline
#49 Posted: Wed, Aug 3 2022, 12:38 PM EST
Joined: 02-26-2004
Posts: 79,791
Sunoverbeach wrote:
Well yeah, but held for phone ransom by some crazy dude and then super loud thunder? Puppers deserves some cuddle therapy


He didn't even react to crazy guy. A good dog would have taken a chunk out of that dude's leg. I'm recalling the people who warned me about the vicious pit bull... and laughing hysterically.

My wife laughed yesterday when I said He's not a scaredy cat, he's a scaredy dog. Afraid of thunder... pffth.
Stogie1020 Offline
#50 Posted: Wed, Aug 3 2022, 1:32 PM EST
Joined: 12-19-2019
Posts: 5,344
DrafterX wrote:
You plan to go back and get here later right..?? Huh

Haha, that cracked me up!

MACS wrote:
He better... be a felony to leave her there. Mellow

The felony is how much they charge for the "after-care" program to babysit your kid from 2:47PM on or whatever effed up dismissal time they have until you get there to retrieve your offspring. But yeah, I figure by 8PM Child Protective Services will be knowcking at my door wanting to have a "conversation"...
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